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Have questions about our products, orders, or need assistance? We're here to help! Fill out the form below or use one of our alternative contact methods.
Send Us a Message
Contact Information
Email Us
support@pinwall.shop
Frequently Asked Questions
Find quick answers to common questions
What are your shipping times?
We typically process orders within 1-3 business days. Standard shipping takes 3-8 business days for United States, Canada and European Countries.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping typically takes 7-30 business days depending on the destination.
What if my order arrives damaged?
If your order arrives damaged or has any defects, please contact us immediately with photos. We'll send you a replacement at no additional cost as soon as possible.
How can I track my order?
Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery status.